Locksmiths – Frequently Asked Questions

What does a locksmith do?

Locksmiths install, service, maintain, and repair mechanical and electronic security products – keys, locks, safes, and associated hardware. Locksmiths are highly skilled and are required to be trade qualified and licensed to work as a locksmith.

When should I call a locksmith?

To physically secure your home, offices, premises, assets and valuables from unauthorised access, intruders, theft, etc and to satisfy insurance requirements. To change the locks if you lose a key or move into a dwelling or premises which has been previously occupied. If you are locked out of your home/premises, car, or safe – a locksmith can gain access for you with minimum damage and cost. In short, anything to do with keys, locks, and safes.

When should I look for a locksmith?

A qualified licensed trades person – this should ensure competence and lack of a criminal record. Also look for a locksmith business that has a proven track record for reliable professional service – and takes responsibility for the results – and provides a warranty for their products and workmanship.

Do you have to do a apprentiship to become a locksmith?

Yes – to become a locksmith you need to complete a 4 year apprenticeship and a Certificate III in Engineering- Mechanical Trade (Locksmith). To work as a locksmith you are also required to pass police security checks and to hold a Security Licence.

How do I know that the locksmith I have chosen is qualified and licensed

Ask to see their State Government issued Security Employee Licence. In Victoria a locksmith must carry a private security license on them at all times. Greater City Locksmiths VIC Security Lic No: 861-217-81S

Why use a a locksmith when i can get someone else cheaper?

A qualified licensed experienced locksmith is more efficient, will do the job quicker, provide quality workmanship, provide a warranty for products and workmanship, provide quality security solutions with better protection. This means peace of mind and saves you money in the long run. Only a locksmith has the necessary skills, experience, qualifications and authority to perform your security work to a high standard to protect you, your family and your possessions.
There are three types of service:


You can choose any two.

GOOD service CHEAP won’t be FAST

GOOD service FAST won’t be CHEAP

FAST service CHEAP won’t be GOOD

Locks and Keys – Frequently Asked Questions

I am locked out of my house can you help?

Yes we can, we have an emergency 24/7 service – 365 days a year.

Can i get all my locks working from one key?

In most cases yes; the basic principle is if one key fits in to all the locks then we can change the pins so that the key turns. If you have locks of different profiles (shape of the key) we may have to replace some of the locks.

I’ve lost the keys to my house, what should i do?

You have several options. We can come out and fit keys, rekey your house or replace the cylinders.

Can I buy padlocks all working off one key?

Yes we have padlocks from 20mm to 80mm that we can get keyed alike or key alike to your existing key.

I have an old lock can you cut keys for it?

Yes in most cases we can, if we don’t have the blank key we’ll try our utmost to get it.

I want keyless / digital locks for my house do you sell them?

Yes we stock, supply and fit both mechanical and “stand alone” electronic digital locks.

Do you sell deadlocks?

Absolutely we stock, sell, supply and fit several different types and brands of deadlocks.

Free, no-obligation quotes

Greater City Locksmiths provides a free, no-obligation quote for all your security needs.